We have 3 login providers: Google, Apple, and Steam. You can also register using your email.
Accounts created via email
If you registered via email and have forgotten your password, please change your password here. If you are still unable to access your account or have not registered, please contact us here. To help us recover your account, please provide the following details:
- Account name
- Date the account was created
- Last login date
- The gameplay progress of the account
- If a purchase was made, a receipt of a purchase
- Name of the alliance, if in one
- A possibly associated email address
If you have forgotten the password to your Google account, please follow the guide here to reset it. If you have forgotten your Apple ID password, please follow the guide here. For Steam, you can change your password via the "Help I can't sign in" button at the bottom of the Steam login panel.
If you have completely lost access to your account, please follow the instructions below to recover it.
Google Account Recovery:
- Go to the Google “Find Your Email” page here.
- Enter the recovery email address or phone number associated with your Google account.
- Click on "Next".
- Verify your identity by answering security questions, providing a recovery email or phone number, or using your Google account's recovery code.
- Once you have successfully verified your identity, you will be prompted to create a new password.
For more information please visit: How to recover your Google Account or Gmail
Apple ID Recovery:
If you don't remember your Apple ID, visit the link here for instructions on how to find your ID. If you're still having trouble, follow the steps below.
- Go to the Apple ID account page here (If you're using a mobile device, open the “Settings” app and tap "Sign in to your device").
- Select "Forgot Apple ID or password" and “Look it Up”
- Enter your first name, last name, and email address you previously associated with your Apple ID. Apple will then try to find any Apple IDs that match your information.
For more information please visit Apple's official guide here
Steam Account Recovery
- On the Steam login panel, click Help, I can’t sign in at the bottom of the login panel.
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Select a Recovery Option
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Follow the Prompts:
- Enter your email, phone number, or account name, and follow the instructions provided to verify your identity and recover access.