If you are experiencing a bug or an issue within the game, please follow these steps to report it:
In-game Report:
Open the game and access the drop-down menu (highlighted below).
- Tap on “Help”
- Select “Support”
- Provide a detailed description of the issue you are facing, including steps to reproduce it or screenshots if possible.
- Submit the report. Submitting a report in this way will allow us to view your logs, which will greatly assist our developers in resolving the issue swiftly.
Website Submission:
If for some reason you are unable to report the issue through the game, you can also submit a bug report via our support page:
- Click here to access the support page.
- Fill in the necessary details and provide a detailed description of the issue, including screenshots if possible.
- Submit the form
Please note that providing as much information as possible will help us address the issue effectively. We appreciate your help in improving the game.
Have a gameplay question? we encourage you to join our helpful Discord community at: https://discord.com/invite/playfrontiers